Know what to do when a cyber incident hits your business
Cyber Crisis Desk helps you contain the incident, recover control, analyse the evidence you have and take the right next steps through one guided response workspace.
For phishing, hacked accounts, website compromise, malware, ransomware, fraud and data-breach concerns.
Common incidents we help you respond to
Hacked email account
Business email compromise
Phishing and credential theft
Website hacked
Ransomware
Data breach concerns
Social media compromise
Malware or suspicious device activity
Not sure which applies? See how the guided response workflow handles each incident type.
From incident to controlled recovery
Respond → Analyse → Recover → Document
Respond
Contain
Stop further damage and secure affected accounts, systems or devices.
Analyse
Evidence Analysis
Screenshots, suspicious emails, links, documents and logs are analysed where supported, with relevant indicators surfaced and evidence kept structured.
Recover
Recovery
Regain access, reset credentials, enforce 2FA and review sessions or forwarding rules.
Document
Reports
Prepare structured information for banks, providers, Action Fraud, NCSC, ICO or other relevant reporting channels where appropriate.
Throughout
Stay in control
Track findings, actions, progress and case status in one guided response workflow.
How Cyber Crisis Desk works
- 1
Start with an Emergency Check
Tell us what happened and how urgent it is.
- 2
Follow your Action Plan
Receive structured next steps based on the incident type and severity.
- 3
Contain and recover
Secure affected accounts, systems or devices and regain control.
- 4
Upload and analyse evidence
Upload screenshots, suspicious emails, links, documents or logs. Cyber Crisis Desk analyses supported evidence, identifies relevant indicators and helps build a clearer picture of what happened.
- 5
Document the incident
Keep findings, actions and reports organised in one case.
After recovery, continue with resilience checks and monitoring for your verified assets.
After recovery
After the incident, strengthen your resilience
Recovery is only part of the job. Cyber Crisis Desk can help you check important externally visible security conditions and monitor verified assets for meaningful changes.
Security Posture
Check verified domains, websites and email security configuration for externally visible security weaknesses.
Findings & Remediation
See what needs attention, understand why it matters and track the steps needed to reduce the risk.
Continuous Monitoring
Monitor important external security changes and receive alerts when something requires attention.
Why small businesses choose Cyber Crisis Desk
Built for action, not panic
Clear steps instead of overwhelming technical jargon.
Professional and structured
Evidence analysis, recovery and reporting in one case workspace.
Designed for real incidents
From phishing and account compromise to ransomware and fraud concerns.
Guided from incident to recovery
Start with an emergency check, then continue with structured case tools, evidence analysis, recovery guidance, reporting and resilience.